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TEXAS DEPARTMENT OF SAVINGS & MORTGAGE LENDING
CONSUMER INFORMATION
TEXAS CAPITAL MORTGAGE - NMLS#304162 IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST TEXAS CAPITAL MORTGAGE - NMLS#304162 SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.Texas.gov or OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV.
THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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PRIVACY POLICY
YOUR PRIVACY IS IMPORTANT TO US!
What is the purpose of collecting your information?
We collect information to respond to your request for information.
What is the full and official name of the company collecting
information?.
Texas Capital Mortgage
What information do we collect?
We collect information from you when you register on our site, place an order or
fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to
enter your: name, e-mail address, mailing address, phone number, social security
number, date of Birth, employment and income, property value and description.
You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following
ways:
; To improve customer service
(your information helps us to more effectively respond to your customer service
requests and support needs)
; To process transactions
Your information, whether public or private, will not be sold, exchanged,
transferred, or given to any other company for any reason whatsoever,
without your consent, other than for the express purpose of delivering the
purchased product or service requested.
; To send periodic emails
The email address you provide for order processing, will only be used to
send you information and updates pertaining to your order.
Explicit, immediate option for users to opt out of all communication
and contact.?
Opt out of all communication by sending an email with a subject of "unsubscribe".
How do we protect your information?
We implement a variety of security measures to maintain the safety of your
personal information when you place an order or enter, submit, or access your
personal information.
We offer the use of a secure server. All supplied sensitive/credit information
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway providers database only to be accessible by those authorized
with special access rights to such systems, and are required to keep the
information confidential.
After a transaction, your private information (credit cards, social security
numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
We do not use cookies.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who assist
us in operating our website, conducting our business, or servicing you, so long
as those parties agree to keep this information confidential. We may also
release your information when we believe release is appropriate to comply with
the law, enforce our site policies, or protect ours or others rights, property,
or safety. However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy
Protection Act), we do not collect any information from anyone under 13 years of
age. Our website, products and services are all directed to people who are at
least 13 years old or older.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our
website and not to information collected offline.
Your Consent
By using our site, you consent to our
privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this
page.
Contacting Us
If there are any questions regarding this privacy policy you may contact us
using the information below.
Texas Capital Mortgage
28 FM 1960 West
Houston, Texas 77090
Harris
281-537-2700
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